Job Details

The Sr. Specialist, Accounts Payable is responsible for processing employee Invoices, expense reports, and purchase order (PO) requests through the company's Concur application and managing payments through Sage Intacct. 

Essential Functions:

1. Process vendor invoices accurately and timely, ensuring compliance with company policies and procedures.
2. Research and resolve vendor inquiries regarding outstanding balances, initiate follow-up, and apply appropriate procedures to prevent delinquent accounts.
3. Assist the Accounting Department with month-end closing procedures.
4. Serve as the primary contact for all invoices associated with Requests/Purchase Orders in Concur.
5. Perform quality control audits of expense reports in Concur Expense to ensure compliance with company policies and communicate with employees regarding missing documentation or approvals.
6. Administer and resolve accounts payable support tickets through the company’s ticketing system.
7. Provide customer service, training, and technical support for Concur Expense, Invoice, and Request applications via phone, email, and virtual meetings. Maintain and update training materials as needed.
8. Review, manage, and update reporting data using Excel, including creating and maintaining pivot tables and VLOOKUP formulas.
9. Perform other duties and projects as assigned, adapting to changing workloads and priorities.

Education / Experience Requirements:

• High school graduate or equivalent required. 
• Minimum 5 years experience in accounts payable or a similar accounting role in a fast paced environment preferred. 
• Experience with Concur Invoice, including processing invoices and managing approval workflows, preferred. 
• Familiarity with GL coding of invoices following general accounting practices preferred. 
• Experience with  Concur Request (Purchase Order module) for processing, training, and troubleshooting is a plus.
• Experience supporting accounts payable operations, including vendor communication and issue resolution, preferred. 
• Experience with Intacct is a plus; experience with other automated ERP systems is preferred.

Qualifications / Skills:

• Strong interpersonal skills with the ability to work sensitively and effectively with a diverse range of individuals. 
• Excellent assertive communication skills, both written and verbal. 
• Ability to interact professionally with the general public in high-pressure or time-sensitive situations. 
• Self-motivated with the ability to function independently while maintaining strict confidentiality. 
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. 
• Proficiency with Microsoft Excel (including pivot tables and VLOOKUP formulas) and other office applications. 
• Ability to troubleshoot and provide user support for Concur Invoice, Request, and Expense applications. 
• Willingness to perform errands (e.g., U.S. Post Office, FedEx) as needed.

Work Environment:

Subject to many interruptions. Occasional pressure due to multiple calls and inquiries. This position can be high paced and stressful; must be able to cope mentally and physically to atmosphere. Work requires spending approximately 90% or more of the time inside a building that offers protection from weather conditions but not necessarily from temperature changes.