Job Details

The Health Information Systems Implementation Coordinator plans, implements, and manages the adoption of new clinical solutions or existing technologies within the organization. Key duties include creating project plans, acting as a liaison between hospital teams and internal teams, ensuring compliance, and analyzing outcomes to improve processes. The role requires strong clinical knowledge, project management, and communication skills to ensure a smooth transition and effective use of new products or initiatives.  

Essential Functions:

1. Serves as the lead resource who is on-site during clinical application implementation.
2. Manage implementation including backloading, application support and other implementation needs.
3. Maintains detailed documentation of all implementation activities, progress, and issues to prevent errors and redundancies.
4. Work with various departments, such as IT, nursing, and administration, to ensure all stakeholders are aligned and to resolve issues.
5. Strong experience with Electronic Health Record (EHR) systems (e.g., Epic, WellSky, NextGen) and clinical informatics.
6. Strong problem-solving abilities and a proactive approach to identifying and addressing challenges.
7. Develops and maintains good interpersonal relationships and partnerships with all departments at the Company. 
8. Serve in a rotation for after-hours support schedule.
9. Performs other duties as assigned.  

Educational / Experience Requirements:

• Bachelor’s degree or equivalent experience preferred. 
• Licensed nurse a plus.
• Minimum of 5 years’ experience in EMR application support, and customer service preferred.

Qualifications / Skills:

• Working knowledge of Electronic Medical Record (EMR) systems with ability to learn new systems quickly. 
• Ability to develop and maintain good working relationships with physicians and other clinical staff.
• Demonstrates strong computer skills to navigate MS office products and electronic compliance software solutions.
• Excellent written and verbal communication skills.  

Work Environment:

Subject to many interruptions. Position will require up to 50% of travel. Occasional pressure due to multiple calls and inquiries. This position can be high paced and stressful; must be able to cope mentally and physically to the atmosphere. Work requires spending approximately 90% or more of the time inside a building that offers protection from weather conditions but not necessarily from temperature changes.